Welcome to Pcagent
ONSITE Support Services!
At PCAgent, we understand that some computer issues require hands-on assistance. That’s why we offer comprehensive onsite support services, where our skilled support team will personally visit your location to resolve your computer problems.
When you choose PCAgent Onsite Support, our dedicated technicians will arrive at your doorstep with all the necessary tools and, if required, any additional goods you may have purchased. We believe in providing a seamless support experience that combines the expertise of our onsite team with the convenience of remote assistance.
Here’s what you can expect from PCAgent Onsite Support Services
Onsite Support
Our support team will be physically present at your location to diagnose and resolve complex computer issues that cannot be addressed remotely. They will work closely with you to understand your concerns and provide effective solutions tailored to your specific needs.
Remote Support Backup
In certain cases, our onsite support team may require additional assistance or expertise. In such instances, our remote support team will be available in the background to provide guidance and support, ensuring a comprehensive resolution to your computer problems.
Prompt and Efficient Service
We understand the importance of minimizing downtime and disruptions to your workflow. Our support team is committed to providing prompt and efficient service, working diligently to resolve your computer issues in a timely manner. Our goal is to get your systems up and running smoothly as quickly as possible.
Fair and Transparent Pricing
At PCAgent, we believe in fair and transparent pricing. Our onsite support service is priced at $115 for the first 70 minutes of support, with an additional $1.99 per minute thereafter. We provide upfront estimates of the costs involved, ensuring transparency and no surprises.
Tools and Purchased Goods
Our support team comes fully equipped with the necessary tools to diagnose and resolve your computer issues. Additionally, if you have purchased any goods or components, our team will integrate them seamlessly to ensure a comprehensive solution.
Trusted and Reliable
PCAgent has established a strong reputation for providing trusted and reliable computer support services. Our satisfied customers rely on us for their onsite support needs, knowing that they are working with a reputable company committed to their satisfaction.